All prices are in NEW ZEALAND DOLLARS & EXCLUDE Government sales tax (GST) which is currently levied at 12.5%

Please note that

• Bookings are accepted only when guaranteed by a Credit Card (Visa, Master Card or Amex) and subject to a refundable NZ$250 deposit and acceptance of our cancellation policy. Group bookings (6 or more people) are subject to a 25% a refundable deposit on booking and a further 25%, 60 days out.
• Check-in is between 3.00pm and 6.00pm and room check-out by 11am. By prior arrangement we will accommodate early check-in when this is possible. On day of departure guests are welcome to use the lodge facilities provided rooms are vacated for servicing. Guests are welcome to leave packed bags in the Lodge during the morning Land Rover safari adventure.
• Dinner at the lodge is usually served between 7.30 to 8.00pm during the summer (November to March) and 7.00pm the remainder of the year. Those staying three nights or more may elect to have a dining voucher for a 3-course Claremont Table D’Hote menu with wine at the nearby award winning Nor’wester restaurant in Amberley (10-12 minutes drive). By prior arrangement, families accommodated in our family cottage may dine separately at the lodge. We can also arrange a baby sitter / child minder (with an hourly rate payable direct) so adults may join other guests for drinks and dinner at the lodge.
• The Land Rover safari adventure tour is complimentary for those guests staying two nights or more. It is available during the high season (1st October to 30th April) only. It is operated mornings only, departing around 10.00am and is subject to suitable weather conditions. In the event of being unable to operate, there is no reduction in the tariff. In the low season or inclement weather, a modified tour may be offered. The Land Rover tour does not operate on Christmas Day, Boxing Day or 1st January.
• Christmas and New Year – a minimum of a two-night stay is required peak season from 24th December to 2nd January. A seasonal surcharge of $100.00 + GST applies at Christmas (25th & 26th December) and New Year (31st December & 1st January) to cover the cost of additional seasonal fare provided at these times. Note that due to the limited number of rooms available for peak season Christmas & New Year bookings we require 50% non-refundable deposit.
• The B & B rate is not available during the peak season 24th December to 2nd January.
• Children of 14 years or older are welcome in the Lodge. For those with younger children we suggest Ram Paddock Cottage, our self-contained family accommodation. The tariff is self-catering with breakfast provided. There are dining options in Amberley (10-12minutes drive) at the Nor’wester or other local restaurants. Ram Paddock Cottage is also available to 3-4 adults.
• Pets - we regret we are unable to accommodate pets.
• Payment. A NZ$100.00 reservation deposit is required on booking. The balance is required in full at completion of stay. We accept Cash, VISA, MASTERCARD and AMERICAN EXPRESS. We do not accept personal cheques or travellers cheques.
• Car parking - ample secure, off-street car parking is available.
• City & airport transfers are available by helicopter, shuttle bus or by chauffeur driven limousine and can be arranged on request on guests' behalf.
• Disabled access - we have fully NZ code-compliant disabled facilities with our ground floor Fountain suite.
• Special group rates are available for corporate meetings, business retreats, mini-conferences and other group bookings (for up to 15 people).
• Weddings and functions - we cater for intimate and small weddings and functions (for up to 40 people) and can tailor-make the occasion to suit individual requirements.
• Local activities can be arranged and booked on guests' behalf.
  

Cancellation
Due to our intimate size cancellations affect us greatly. Regardless of the cause for cancellation we will apply the following policy:

• Reservations cancelled more than 30 days in advance of arrival date. An administration fee of $250.00 is charged.
• Reservations cancelled within 30 days of arrival date. The tariff for one night is charged.
• Reservations cancelled with 14 days of arrival date: 100% is charged.
• For peak season bookings (24th December to 2nd January) bookings cancelled within 60 days: 100% is charged.
• For group bookings cancelled within 60 days: 100% is charged

It is your responsibility to take out travel insurance which covers cancellation. In the event of a cancellation, we reserve the right to debit your credit card in accordance with these terms. If you do not have travel insurance we suggest you consider Comprehensive Travel Insurance Limited. Visit their website and select the inbound travel plan for a quote. This policy has been specifically designed to cover overseas residents travelling within New Zealand.

Bookings
To make an on-line booking click here.